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IVR (Virtual Number)

IVRBasicAdvancePremium
No. Of Channels246
BlacklistingYesYesYes
Welcome GreetingsYesYesYes
Programmable ExtensionsYesYesYes
Voice mailYesYesYes
Advance Call ForwardingYesYesYes
Multiple Language MessagesYesYesYes
Multi Agent LoginYesYesYes
Multi Level IVRYesYesYes
CRM IntegrationYesYesYes
Multiple Language MessagesYesYesYes
Call LogsYesYesYes
Real Time AnalyticsYesYesYes
Pick your VIP NumberYesYesYes
International NumberYesYesYes
Toll Free NumberYesYesYes
Call Recordings1 Month3 Months6 Month

Call Center Service at our premises

FeaturesBasic
Call Center Agents RecruitmentYes
Call RecordingYes
Meetings to be ArrangedYes
Daily ReportingYes
Weekly ReportingYes
Dashboard for AnalysisYes
Individual Dashboard for AgentsYes
Mock Calls for DemoYes
Admin Dashboard for reportsYes

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